The Organisation for Economic Cooperation and Development’s (OECD) Forum on Tax Administration (FTA) has published a report on the Digital Transformation Maturity Model.
This model is one of the first outputs following the OECD FTA’s publication of the Tax Administration 3.0 Vision in 2020.
Maturity models can help organisations to assess their current level of capability in each functional, strategic, or organisational area. The aim of the OECD’s Maturity Model is to allow tax administrations to self-assess through internal discussions as to how they see their currently level of digital maturity, provide staff and senior leadership of the tax administration with a good overview of the level of maturity based on input from stakeholders across the organisation and allow tax administrations to compare their level of digital maturity with their peer organisations.
The report contains guidance on how the maturity model can be used (Chapter 1).
A worksheet to record the outcomes of discussions is available. It is requested that after undertaking a self assessment, the completed worksheet is sent to the FTA Secretariat at FTA@oecd.org.