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Canada: The Canada Revenue Agency launches a new disaster relief page to help affected Canadians

Mark Conrod - 9 April 2024


Natural disasters, such as floods, hurricanes, and wildfires, have been occurring more frequently and with greater severity. The Canada Revenue Agency (CRA) recognizes the challenge this can pose for affected Canadians to comply with their tax obligations. Disasters can have a devastating impact on individuals and businesses, and the primary concerns of those affected are their families, homes, businesses and communities.


To help Canadians when disasters occur, the CRA has launched a new disaster relief webpage: “Managing your tax affairs during or after a disaster.”

 

The webpage, managed by the CRA’s Disaster Relief Team, is a dedicated space that provides Canadian taxpayers with resources that may assist them when affected by a disaster, or after a disaster has occurred. The webpage provides information, links, and phone numbers to contact the CRA on the following topics:


·   When taxpayers are unable to receive their tax credits or benefit cheques

·   When taxpayer  books and records have been destroyed

·   When taxpayers  can’t file or pay on time

·   When taxpayers are  unable to pay a debt


Additionally, the CRA posts disaster-related information on social media platforms such as encouraging Canadians to sign up for direct deposit, how to apply for relief from penalties and interest, and where to seek help for destroyed records. During active disasters, the CRA may also post tax tips on Canada.ca advising Canadians on relief measures being offered.

 

By - Mark Conrod, Senior Program Specialist, Canada Revenue Agency

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